If you're having trouble logging into the HexOS Deck UI or experiencing session issues, clearing your browser cache can often resolve the problem.
- Open the browser menu (three dots in the upper right corner)
- Go to More tools → Clear browsing data
- Select Cookies and site data and Cached images and files
- Click Clear data
- Open the menu (three lines in the upper right corner)
- Select Options → Privacy & Security
- Scroll to Cookies and Site Data
- Click Clear Data
- Go to Safari menu → Preferences
- Click Privacy → Manage Website Data
- Remove the cached data for the HexOS site
- Click Settings (three dots in upper-right) → Settings
- Click Privacy, search and services
- Click Choose what to clear (next to "Clear browsing data now")
- Select Cookies and other site data and Cached images and files
- Click Clear now
If clearing your cache doesn't resolve the problem:
- Try using an incognito/private browsing window
- Restart your browser completely
- Check the HexOS Discord Community for additional support